DataActs

Privacy Policy

Privacy Policy

Last Updated: 02/10/2024

 

At DataActs, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard information in relation to our website (https://www.dataacts.com) and our DataActs BI product (collectively referred to as the “Services”).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you:

  • Create an account
  • Use our Services
  • Contact our customer support
  • Subscribe to our newsletters

This may include your name, email address, company name, and job title.

1.2 Usage Data

We may automatically collect certain information about how you interact with our Services, including:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring website addresses

1.3 Client Data

Our primary function is to help you analyze and visualize your data. However, it’s important to note that we do not own or control the data you analyze using our Services. This data remains in your chosen data warehouse, which is owned and controlled by you.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our Services

3. Data Storage and Security

3.1 Client Data Storage

The data you analyze using our Services is stored in your own data warehouse. We do not store this data on our servers. We only access and process this data as necessary to provide our Services.

3.2 Security Measures

We implement appropriate technical and organizational measures to protect the information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing of your data
  • Data portability
  • Withdraw consent at any time, where relevant

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

7. Compliance with Data Protection Regulations

We are committed to complying with applicable data protection regulations, including GDPR and CCPA where relevant. As we primarily process data stored in your own data warehouse, you remain the data controller for this information. We act as a data processor in this context and will process data only as instructed by you and in compliance with relevant data protection laws.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info[at]dataacts.com.